1. Remove all previous drivers.

2. The device should show up as a port in the Device Manager.

3. (This step must be done in person - not remotely.) Disabled Driver Signature Enforcement using the instructions they provided:

	https://pureinfotech.com/disable-driver-signature-enforcement-windows-10/

I did have to get my BitLocker key because my Windows had a safe boot option on. This was the most complicated part, it takes a few steps in Windows and reboots.

4. Downloaded the driver inf file.

5. In Device Manager I right clicked the top node, the computer node and clicked Add Driver. I selected the folder I downloaded the driver file, and it installed the driver. It did give me a message that some drivers were not installed.

6. After that everything worked, in both the test program and our kiosk app. It works everytime now, I can go back and forth between apps opening and closing, and I can go through multiple deposits.